Partnering with PKL: Contract Management

November 8, 2023

PKL’s Contract Management philosophy benefits our partners by attaining two key objectives:

  1. Meeting mission requirements through the provision of highly skilled technicians and instructors
  2. Responsiveness and compliance with all Performance Work Statement (PWS) requirements

Meeting mission requirements is our highest priority. PKL is deeply committed to the continued development of technicians and the general workforce through disciplined instruction.

Our clients gain significant benefit from our organizational structure that provides the exact capabilities requested by the customer’s needs. With our management and workforce in place, our clients derive immediate benefit from mature relationships, established lines of communication, and extensive experience gained from working together. This enables smooth transitions devoid of any disruption in service.

PKL Contract Management teams are cost effective, lean, agile, and versatile with straightforward lines of communication. This structure has proven extremely efficient and effective at communicating with the United States Government (USG) Contracting Officers (CO’s). We hire the most talented managers, and encourage them to use their knowledge and experience. This environment promotes initiative, self-sufficiency and creative problem solving.

The PKL Contract Manager (CM) can provide the Aviation Program Team (APT) and designated personnel full support and access to facilities, work areas and data as required by their official duties, and will self-report any potential violations to the CO and APT office.

Our Program Management Office (PMO) Team manages our supported contracts with an organization tailored to respond to current and future customer needs.

For over two decades, PKL’s built-in quality control processes have resulted in continuous performance improvements, with each new contract providing additional opportunities for further enhancements.

Our Program Manager and Section Leads, through daily communications with our customers and Contracting Office Representatives, have created a next-generation mindset. Following are examples of our forward-leaning innovation strategy:

  • Cost Savings Initiative: Reduced full-time employees by moving existing back shop Aircraft Structural Maintenance (ASM) employee to the Aircraft Maintenance Unit (AMU) to fill the new position in the AMU and delete the position in the back shop
  • Training Initiative: Convened a Bi-Annual Training Review Conference hosted by PKL to evaluate all aspects of aircrew performance
    • Basic Course Syllabus adjustments and updates
    • Instructor Course adjustments and updates
    • Weapons Instructor Course adjustments and updates
  • QMS Initiative
    • AS9110c certification
      • Provides access to the best practices of the aerospace industry
      • Demonstrates a commitment to deliver quality products and services to our customers
      • Reduces operating costs, improves timeliness
    • Additional personnel (4) to perform Quality Control Inspector duties at PKL expense
      • Dedicated commitment to meeting all PWS requirements in an outstanding manner

For one of our larger international customers, PKL implemented 141 Processes Improvement initiatives, demonstrating a dedication to innovation, risk reduction, process efficiencies, and quality service to our customer. Our Contract Management staff and leadership continue to push the boundaries of successful performance.

To learn how we can work together please visit us at www.pklservices.com or email us at kimberly.robling@pklservices.com

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